CUSTY

SHOP

Terms

General

  • The seller starts to process the order only after receiving the payment.
  • The client can request his money back as long as the seller hasn't started the order.
  • The client can request his money back if an agreed deadline for the completion of the product has been significantly (10% of the processing duration) exceeded.
  • Communication only via the order ticket. Anything discussed outside of the ticket cannot be considered in case of disagreements.
  • Edited messages cannot be considered in case of disagreements.
  • Things that were not accurately described by the customer cannot be admitted as wrong afterwards, if they have been logically deduced by the seller.

Discord Bots, MC Plugins, Websites, Discord Server

  • The seller is required to correct bugs within the testing period of the product. Once the order is completed, he is no longer.
  • Once the order is created, the client cannot request that additional features must be implemented within that order.
  • The seller is not required to store the product for a long period of time.

Designs, Video Editing

  • Once the order is created, the client cannot request that additional features must be implemented within that order.
  • The client can request his money back if the product strongly varies from the level of the products specified in the portfolio of the seller (decision by the founders).

MC Maps

  • The client may not make changes to the map within the construction phase without agreement of the seller.
  • The client can request his money back if the product strongly varies from the level of the products specified in the portfolio of the seller (decision by the founders).